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New Haven Biotech Explodes in Value and Chooses Downtown for Headquarters

By Mitchell Young NEW HAVEN: A newly public Bio-tech holding company Biohaven [ NYSE: BHVN] has chosen a high profile former bank building in the city’s Central Business District for its new headquarters. The moves comes as…
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CT: Tax and Fees On The Near Horizon, $600-$800 Billion

Budget Debate: It’s Not How Much, But What Kind Of Revenue To Raise By, Keith M. Phaneuf ctmirror.com HARTFORD: For months Gov. Dannel P. Malloy has been sparring with his fellow Democrats in the House of Representatives…
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CT Single-Family Sales Rise By Double Digits In July, Condo Prices Drop

HARTFORD: Single-family home sales in Connecticut jumped 12.7 percent in July compared to July of 2016, according to the latest report from The Warren Group, publisher of The Commercial Record. A total of 3,641 single-family…
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Facebook Building Out New England Operations

Cambridge, Mass. Facebook which was started in Cambridge by Mark Zuckerberg a then student at Harvard has had only a minor prescence in New England’s top tier tech town, with only 150 employees. That Facebook status change…
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Stamford Office Tower Sells Just Shy of $100 Million

STAMFORD: Stamford Towers two adjacent class A office building have sold for $97 million. The buildings were last sold in1998 for $61.3 million to the seller Manhattan based commercial real estate firm SL Green Realty Corp.…
jobs

Coastal Fairfield County Job Growth Weak

WASHINGTON: The US Department of Labor has cited the Stamford- Bridgeport metro in the bottom third of US regions for job creating in July. The region had a 1% increase in jobs [4000] compared to the previous year. The New…
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Bank Signs Exclusive Bank Marketing Agreement With UConn Football

FARMINGTON:- Farmington Bank and UConn Athletics have signed an exlcusive marketing agreement. Farmington Bank, has assets of $3.0 billion, and is a wholly-owned subsidiary of First Connecticut Bancorp, Inc. [NASDAQ:FBNK].…
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Connecticut's Top Forty Fastest Growing Tech Cos Announced

HARTFORD: The Connecticut Technology Council (CTC) and Marcum LLP today announced the 2017 Marcum Tech Top 40, an annual recognition of the fastest growing technology companies in Connecticut. This year’s group of top-ranked…

Middle Market Firms Drive US - CT 17th Nationwide

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A new research report American Express and Dun & Bradstreet Middle Market Power Index Series Finds That mid-sized firms are…

Pentagon, Sikorsky Sued Over Small-Business Contracts

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By: Ana Radelat ctmirror.com WASHINGTON: A group representing small businesses is suing the Pentagon and Sikorsky for…

Independent Survey: Subway Most Trusted Quick Service Restaurant

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By Mitchell Young SANTA ANA, CA: The Values Institute [TVI] released the results of the 2017 National Most Trustworthy…

New Haven Bio-tech Merges With Public Co. Gains Access to $175 Million in Cash and A Pipeline

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NEW HAVEN: Melinta Therapeutics is merging with Cempra, Inc. [Nasdaq: CEMP],of Chapel Hill, NC. a clinical-stage…
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Alexion: Blame It On Brazil or Kanuma -The Stock Dives, And The Movers Get…

Alexion's New CEO Ludwig Hantson is making major executive changes By Mitchell Young New Haven: In spite of unexpected sales and earnings growth announced by Alexion Pharmaceuticals [Nasdaq: ALXN] just weeks ago, the…
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With Trump's Legal Pick Lieberman Is Likely Off FBI Job List

By Ana Radelat ctmirror.com Trump Picks Lieberman Associate Kasowitz As Personal Lawyer In Russia Probe Washington – President Donald Trump’s decision to hire attorney Marc Kasowitz to serve as his private lawyer during…
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Rescigno to Retire from Greater New Haven Chamber of Commerce

CHAMBER RELEASE New Haven, CT (May 22, 2017) – After 17 years of service as the President of the Greater New Haven Chamber of Commerce (GNHCC), Anthony Rescigno announced today his plans to retire on December 31, 2017. A…
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Dems Say Yes To Pot Cash, Casinos, Big Cuts To Munis

Democrats would slash municipal aid, allow casino, legalize pot By Keith M. Phaneuf ctmirror.com Hartford: House and Senate Democrats Tuesday recommended opening a new casino, legalizing marijuana and imposing deep cuts to…

Senate GOP Not Ready To Share CT Budget Fix With The Public

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By Keith M. Phaneuf ctmiror.com Another question of public access arose Monday in the struggle to balance the next state…

Health Insurers Seek Big Rate Hikes, Blame Obamacare’s Uncertain Future

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By Ana Radelat ctmirror.com Hartford: The state’s health insurers are asking for sizeable rate increases for individual and…

Auto Dealers Cite Tesla Cheating Report, To Stop Exemption Bill

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Dealers Are Charging Up to Challenge Tesla - with Cars Too The DMV report says Tesla's Greenwich showroom violated…

Casino Revenues Stable, Foxwoods Weak, Mohegan Up

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Mashantucket, Uncasville: Connecticut’s casinos have reported mixed results for April. Foxwoods reported slot revenue of…

After Layoffs, Investigation, New CEOs - Alexion Reports Results

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By Mitchell Young New Haven: Worry warts that reacted to Alexion Pharmaceuticals, Inc.’s [Nasdaq: ALXN] announcement that it…

That’s The Spirit, Bradley Adds New Airline to The Mix

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Windsor Locks: Will Connecticut residents have something new to complain about or will they revel in a new low cost travel…

Health

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Health Exchange CEO Says Insurers May Drop Out for 2018

On August 2nd Jim Wadleigh CEO of Access Health, Connecticut’s ACA [Obamcare] health exchange. Said that concerns that the Trump Administration might…
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Even With Obamacare’s Survival, A Shakeup In CT Healthcare System Threatens

By, Ana Radelat ctmirror.com WASHINGTON:– Even though the U.S. Senate failed to repeal the Affordable Care Act, there will potentially be changes to…

CT Health Exchange Scaling Back Retail Outreach

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Access Health CT CEO, James Wadleigh Dropping Retail Locations in New Haven and New Britain Kyle Constable ctmirror.org HARTFORD: Facing a shortened…

Health Insurers Seek Double-Digit Rate Increases

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By: Kyle Constable ctmirror.org Connecticare actuary Kelsey, tries to lay out the numbers behind the company's proposed rate increases. Hartford: Two…

Starling Roosts In New Nest East of The River

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Glastonbury: A leading physician owned multispecialty medical practice Starling Physicians hasexpanded east of the river at 289 Western Boulevard.…

Health Insurers Seek Big Rate Hikes, Blame Obamacare’s Uncertain Future

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By Ana Radelat ctmirror.com Hartford: The state’s health insurers are asking for sizeable rate increases for individual and small-business policies…

Connecticut Health Plans Not Happy With Trump ACA Overhaul

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Insurers: Trump hasn’t committed to payments that would keep them in ACA exchanges By Ana Radelat ctmirror.com Washington: Despite reports to the…

St. Vincent's Hospital Says No Sale Imminent

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BRIDGEPORT: In meetings in late February [see report] hospital executives told employees that it was considering a potential sale or merger in the…

What The GOP Obamacare Replacement Bill Means For You And CT

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By, Arielle Levin Becker, ctmirror.com Members of Congress will begin moving forward today with efforts to pass the American Health Care Act, a…

Hartford Insurance Execs Looking For A Friend In Washington

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By Mitchell Young WASHINGTON: Aetna [NYSE: AET] and Cigna [NYSE:CI] have watched their huge mergers collapse this month under the weight of lawsuits…

CT Hospitals Launch TV Ad To Protest New Tax Proposal

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By: Keith M. Pahneuf, ctmirror.com Connecticut’s hospital industry launched a new television ad Thursday to protest Gov. Dannel P. Malloy’s proposal…

Hospitals Worry Medicaid, Obamacare Changes Could Bring Pain

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By, Arielle Levin Becker [This is a significantly edited version, the complete article can be found at ctmirror.com] With the potential for major…

Technology

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Facebook Building Out New England Operations

Cambridge, Mass. Facebook which was started in Cambridge by Mark Zuckerberg a then student at Harvard has had only a minor prescence in New England’s…
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Connecticut's Top Forty Fastest Growing Tech Cos Announced

HARTFORD: The Connecticut Technology Council (CTC) and Marcum LLP today announced the 2017 Marcum Tech Top 40, an annual recognition of the fastest…

Long Island Giving an Energy Boost to Connecticut Fuel Cell Company

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By MItchell Young DANBURY: Fuel Cell Energy [Nasdaq: FCEL] may finally be lifting its head off mat as its receives one of the largest fuel cell…

West Hartford Med Tech Company Raises $1.9 Million

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WEST HARTFORD: ReadyDock develops tablet docking stations for tablet PCs used in the medical and laboratory, food, clean facilities, and education…

Crowdfunding & Cause-Related Marketing Seminar In Fairfield

Thursday, June 22, 2017 from 7:00 PM to 8:30 PM EDT Fairfield Library 1080 Old Post Rd. Fairfield Crowdfunding & Cause-Related Marketing "The New…

Fuel Cell Picks Up Some Financial Energy

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Danbury: FuelCell Energy Inc. [Nasdaq: FCEL] stock went on a world wind trip this week losing 10% of it value on a single day May 2. The stock closed…

Milford Fisheries Lab Invents “Man Overboard” Rescue Device

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Milford: Northeast Fisheries Science Center's Milford Laboratory has developed a “Man Overboard” rescue Device. The device is the invention of Robert…

CT Tech By The Numbers

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Fifty State Tech Reports Present Connecticut Data CONNTACT.com Compiled Comparisons With Our State Neighbors Below The state of Connecticut and many…

CONNECTICUT INNOVATORS: Stitching Together A Next Generation Product

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A Global Healthcare Giant Engineers and Builds New In Connecticut By Mitchell Young NORTH HAVEN: Leon Hirsch was hoping to get his entrepreneurial…

Tech Council Selects Top Women Innovators From 50 Leaders

AWARD RELEASE HARTFORD: Fifty women from across Connecticut were honored for their innovation and leadership during the thirteenth annual Connecticut…

Real Estate & Construction

Shelton Engineering Firm Acquired By Global company

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SHELTON: Leggette, Brashears and Graham, Inc. [LBG], an environmental engineering services firm headquartered in town and with 17 regional offices…

Suffield Economic Development Commission To Host Annual Familiarization…

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By Patrick McMahon Suffield: Every community has assets to market from an economic development perspective, and Suffield is no different. We have…

Shelton Industrial Campus Sells for $26.25 Million

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SHELTON: 710 Bridgeport Avenue LLC, controlled by RNY Property Trust, was sold for $26.25 million, to Sun Equity Partners, LLC. , Jeffrey Dunne and…

Stamford Office Tower Sells Just Shy of $100 Million

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STAMFORD: Stamford Towers two adjacent class A office building have sold for $97 million. The buildings were last sold in1998 for $61.3 million to…

CT Single-Family Sales Rise By Double Digits In July, Condo Prices Drop

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HARTFORD: Single-family home sales in Connecticut jumped 12.7 percent in July compared to July of 2016, according to the latest report from The…

New Haven Biotech Explodes in Value and Chooses Downtown for Headquarters

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By Mitchell Young NEW HAVEN: A newly public Bio-tech holding company Biohaven [ NYSE: BHVN] has chosen a high profile former bank building in the…

Realtor Adds 746 Chapel Street to Property Management Business

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WOODBRIDGE: Levey Miller Maretz announced they have expanded its property management business, ading 746 Chapel Street,a mixed use ofice and retail…

New Haven Rents Soften Up A Bit, High But Cheaper than San Fran - Duh

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NEW HAVEN: According to the monthly reports by Apartmentlist.com, rents in New Haven have declined 0.8% over the past month, while still being up…

Home Sales Volume Continues To Increase, Condos Still Strongest

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BOSTON: The Warren Group, publisher of The Commercial Record. Reports that single-family home sales in Connecticut jumped 8.7 percent in June…

Colliers Reports Two Leases in Greater Hartford

NEW BRITAIN, HARTFORD: Colliers International signed two meaty leases in the past month. Stone Valley Granite & Marble held their ribbon cutting in…

Government

CT: Tax and Fees On The Near Horizon, $600-$800 Billion

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Budget Debate: It’s Not How Much, But What Kind Of Revenue To Raise By, Keith M. Phaneuf ctmirror.com HARTFORD: For months Gov. Dannel P. Malloy has…

Sales Tax Hike Seems An ‘Inevitability,’ But Questions Remain

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By, Keith M. Phaneuf and Mark Pazniokas ctmirror.com Connecticut’s top state senator said Wednesday he believes moderate Democrats are “growing…

Town Economic Developer Shares Vision and Cites "Wins"

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Tim Ryan Economic Development Specialist, Wallingford EDC. By Tim Ryan Economic Development Specialist, Wallingford EDC. WALLINGFORD: Let’s be real.…

Cities Part Ways With Dems On New Sales Taxes

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Connecticut Conference of Municipalities Executive Director Joe DeLong [Photo: KEITH M. PHANEUF] By Keith M. Phaneuf Ctmirror.org NEW HAVEN: One of…

State Employees Ratify Concessions By Wide Margin

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Union representatives at a press conference announcing the ratification of a concessions agreement with the state. Photo: Mark Pazniokas ctmirror.org…

Higher Sales Tax On Dems Picnic Table

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House Speaker Joe Aresimowicz, left, and House Majority Leader Matt Ritter keeping sales tax increase on the table. Sales Tax Hike Remains In Play As…

Getting it Wrong On Alexion. We Have Met The Enemy, And It Is You

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By Mitchell Young Former Democratic Governor Ella Grasso famously made a home cooked meal for Miles Laboratories, [Bayer Pharmaceuticals] executives…

With Trump's Legal Pick Lieberman Is Likely Off FBI Job List

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By Ana Radelat ctmirror.com Trump Picks Lieberman Associate Kasowitz As Personal Lawyer In Russia Probe Washington – President Donald Trump’s…

 In pioneering a new model of patient care, Griffin Hospital is a trailblazer

 

 

 Griffin Hospital, a not-for-profit, tax-exempt subsidiary of the Griffin Health Services Corp., is a 160-bed acute care community hospital serving more than 100,000 residents of the lower Naugatuck Valley. It also serves as the flagship hospital for Planetree Inc., an international leader in patient-centered care that has received national recognition for creating a facility and approach to patient care that is responsive to the needs of patients. Griffin has more than 280 active and courtesy physicians who have admitting privileges. It is affiliated with the Yale School of Medicine and accredited by the Joint Commission.

 Griffin is recognized for having industry-leading patient satisfaction ratings and has received numerous quality and clinical excellence awards. It is the only hospital to be named on Fortune magazine's “100 Best Companies to Work For” list for ten years running, and was the only Connecticut hospital named a "Top Quality Performer" on key quality measures by the Joint Commission in 2011.

 Planetree is a consumer health-care organization dedicated to humanizing health care. The planetree, or sycamore tree, is the tree under which Hippocrates, the founder of modern medicine, sat when he began teaching his medical students in ancient Greece. In 1992, the hospital instituted Planetree, an innovative model of health care that puts patients' needs first.

 In Planetree’s patient-centered approach to health care, providers partner with patients and their family members to identify and satisfy the full range of patient needs and preferences. The program counts several hundred hospitals and health-care organizations in the U.S., Canada, South America and Europe among its members.

 “I’ve seen a lot of changes since the Planetree program began,” says William Richter of Oxford, a former member of the hospital’s Community Advisory Council and a volunteer there for the past 14 years. “With the council, we got together once a month to talk about what we observed, what patients may have told us or what we heard around the hospital. We look at the feedback to see if something works or doesn’t work. We’ve gotten good feedback on the program.”

 Richter says the council sees patient comments received by various means, including his own observations in his role as an ambassador for the volunteer program, in which he greets people at the door and guides them to their destination in the hospital. He says the hospital is well-received in the community. He says Griffin keeps up with the bigger hospitals but they are more like “home” and very patient focused.

 “Customer service here is great,” he adds. “If we find something on a survey that doesn’t look great, we bring it up at our council meeting and at the next meeting, they’ll have it all squared away.”

 Susan Frampton, president of Planetree, which is headquartered at Griffin, says the program is one of the reasons Griffin remains one of the best places to work and that it has had many positive effects on the way the hospital treats its patients and conducts business.

 “Probably, the most important influence of Planetree has been on the organizational culture,” says Frampton, who earned her bachelor’s degree from Rutgers and her Ph.D. from UConn, both in medical anthropology. “We’re involved in working with hospitals and long-term care settings to help to transform their cultures from a provider-centered culture to a patient- and family-centered culture.” She notes that the process begins with input from the hospital staff, patients and families of patients to get a sense of the existing culture.

 Frampton says the best way to understand the benefits of Planetree is to visit one of its member hospitals. There, the visitor will find a culture that begins with music in the parking lot, greeters at the door and staff eager to please and make a patient’s stay comforting as well as keeping the patient informed about every aspect of his or her treatment.

 “We look for every opportunity to make it a better experience for the patients and their families,” adds Frampton. “It fosters transparency for the patients and allows patients to view their own medical histories and patient records” to answer questions about their condition.

 “It’s very much a model that engages patients and their families in their own care process,” notes Frampton.

 Patrick A. Charmel, president and CEO of Griffin Health Services Corp. and the hospital, began his association as an intern in 1979 while attending Quinnipiac University. He served in a variety of administrative positions and rose to become president in 1998. He also serves as president of Planetree Inc., a not-for-profit subsidiary of the corporation that supports an alliance of more than 170 hospitals in the U.S., the Netherlands, Canada and Brazil, and over 180 long-term care facilities and ambulatory care centers that are committed to patient empowerment and the delivery of patient-centered care.

 During his tenure, Charmel has earned the hospital a reputation as an award-winning innovative organization, recognized as an industry leader in providing personalized consumer-driven health care in a healing environment. Under his leadership, Griffin was selected as the 2008 Top Leadership Team in Healthcare in the nation for community and mid-size hospitals by Health Leaders Media.

 Griffin has earned numerous quality, value and patient experience awards from various national organizations that measure and monitor hospital performance. It is the only Connecticut hospital named a 2011 Top Quality Performer by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), which accredits health care organizations in America. The hospital was also recognized by Premier Healthcare Alliance as a winner of the 2010 Premier Award for Quality, placing it in the top one percent of the nation’s hospitals.

Charmel is also president of the board of governors of the Quinnipiac University Alumni Association and a university trustee. In 2011, he received the Distinguished Alumni Award from the Yale School of Public Health. He is a recipient of the 2009 Planetree Lifetime Achievement Award.

 

 

Charmel is co-author of Putting Patients First: Designing and Practicing Patient-Centered Care (Jossey-Bass, 2003), which received the American College of Healthcare Executives health care book of the year award in 2004. A second edition of the book was published in October 2008.

 “I’ve known Patrick since he was my student intern when he was a junior in the health-care program at Quinnipiac,” says William C. Powanda, the hospital’s vice president. “He’s a humble, self-effacing natural leader who leads by example and his personal values dictate how he manages. He’s passionate about excellence and providing a patient-centered, exceptional experience for every patient Griffin serves.”

 Powanda notes that Griffin’s employees, physicians and his colleagues respect him because he is truthful and straightforward.

 “Even if you don’t agree with him, you appreciate his candor and the rationale for his position,” adds Powanda. “He would never ask anything of an employee that he wouldn’t do himself. I’m proud to call him a colleague and friend.”

Charmel, who’ll celebrate his 15th year as president in February, says he never imagined he’d one day become the CEO of the very hospital where he had worked as a college intern. He figured he’d work there for several years, then move on to a different organization and work his way up the corporate ladder.

 “That’s the typical career progression,” says Charmel, who next month also will mark 33 years at Griffin. “You start in a small- or medium-sized hospital in a junior position and you move up and take on more responsibility because there’s more prestige associated with that. In this organization, I’ve had opportunities to take on additional responsibilities, be progressive, be creative, try new things and, once they’re implemented, actually see some results.”

 By contrast, Charmel adds, “In a larger organization, you can exert a lot of effort and not see a lot of positive movement. And that’s a little frustrating, if you’re results-oriented as I am. This is the kind of place where you have committed people who embrace change and are willing to try new things. You can actually turn the dials here and watch things happen. In a large place, you can turn the dials and see no response. From my point of view, this is the ideal place.

 “For folks that are really dedicated to caregiving, this is the place that allows them to practice it,” says Charmel. “The model here gets stronger over time as because people are drawn here to work because they are committed to that type of approach.”

 Charmel says that Griffin’s employees are prepared to make personal sacrifices to insure that patients get the best possible care in an environment that’s conducive to healing.

 “It’s not only in direct caregiving, but also it’s an effort to create an environment for caregiving and that takes a lot of effort,” Charmel explains. ”It’s resulted in our folks getting a real sense of satisfaction because they know that they’re meeting or exceeding the expectations of their patients. Our folks have a great deal of pride in what they give to their patients, and that’s what makes us a great place to work.”

 “We’ve got a national reputation and we’re a model for the industry but we’re intimate and a group of committed caregivers that really see themselves as a family,” adds Charmel. “So it’s the best of both worlds.”